How do I change the bank account for my monthly retirement pension deposits?
If you need to update the bank account where your monthly retirement pension is deposited, please call our office to request a direct deposit change form. For security reasons, forms are mailed to the address we have on file.
Once you receive the form, you may return the completed form in person or by mail.
Please note the following requirements:
- A voided check must be included with your direct deposit change form. We cannot process your request without it.
- If you do not have checks—or if you are switching to a savings account—you must provide physical documentation from your bank showing your account and routing numbers. This documentation must be submitted with your form.
- If you are waiting for new checks, you must wait until they arrive unless you obtain the required physical confirmation from your bank.
Timing Reminder:
Completed direct deposit change forms must be received by the second week of the month in order to take effect for that month’s payment. This timing is required because our office will call you directly to confirm the bank account number before processing the change. If we are unable to reach you, or if the form is received after the second week, the update will be applied the following month.
